Outsourcing Support
Drawing upon a broad base of experience in the outsourcing of services, as operators, client advisors, tender respondents and as service providers, our team have experienced outsourcing from all angles.
Services provided:
- Specification development and drafting
- Tender response schedule strategy & drafting
- Evaluation criteria establishment
- Evaluation panel technical advice
Tender Response Support
In both Government and Corporate tenders, our goal is to ensure your company gets a seat at the negotiation table and win the business.
Services provided:
- Bid project planning
- “go/no go” decision making framework
- Bid strategy development
- Win Theme identification
- Response template establishment
- Document writing and response presentation
Efficiency Reviews & Benchmarking Exercises
Muller & Associates is able to draw upon extensive understanding of the delivery of services to analyse and benchmark the competitive position of your current contracted or in house services provider.
Services provided:
- Industry benchmark comparators
- Job profile & skills competency analysis
- Statutory compliance reviews
- Alternative delivery model development
Performance Management Systems
Management of your service delivery, either as internal performance or external contractor management. Our crossfunctional capability also allows us to transpose successful applications between service lines or industry sectors.
Services provided:
- Contract management systems
- Performance monitoring systems
- Establishment of performance indicators
- Performance abatement regimes